I am not concerned which name you use
for medical records, but the opportunity for fraud and misuse of our
medical records is becoming part of the medical problem in rising
costs. I have not seen many great articles about this problem, but
the NY Times is one of the better articles. The other problem I am
seeing very little about is the electronic theft of many medical
records from doctors' offices and hospitals.
The federal government is spending more
than $22 billion to encourage hospitals and doctors to adopt
electronic health records (EHRs). You would think that with this
money would come some safeguards to prevent inflating costs and over
billing. This is the second report issued in two months by the
Office of the Inspector General (OIG) for the Health and Human
Services Department, but to date, no one shows any concern.
According to the report, the government
has directed very little attention to prevent fraud and other abuses
of EHRs. Medicare has not changed how it detects fraud and has
provided its contractors with limited guidance. The OIG report was
critical of the copy and paste function available in many of the
largest electronic health record systems. The result, some critics
say, is that hospitals and doctors are overcharging Medicare for the
care they are providing. The report did not estimate the amount of
fraud that may be occurring, but earlier government estimates have
said it could run in the hundreds of millions of dollars. Although
the amount is a fraction of the trillions of dollars spent annually
on health care, the lack of safeguards at a time when the new
technology is becoming pervasive could allow the fraud to balloon.
In the prior report, the OIG found that
three-quarters of the hospitals it surveyed had no formal policy for
the use of copy and paste for electronic records. Of course,
Medicare officials said preventing fraud is a top priority. This has
been a statement that has been overused year after year and fraud
continues. We always hear about it when a big fraud case is stopped,
but we seldom hear about other fraud being stopped much less
prevented.
I am not reassured by their statement
that they are developing better instructions for their contractors.
Then they dispute the OIG recommendation about how contractors should
detect fraud. Apparently, if as hospital says it has something in
place, the hospital should not be inspected. I say this is when
inspection becomes necessary as they are probably hiding something.
From my short stint as an auditor, I know this was generally true.
I find the statement by Linda E.
Fishman, a senior executive for public policy at the American
Hospital Association even more suspicious. When she says, “Hospitals
already have strong safeguards,” she is just attempting to close
the door when the horses have already gone.
The one statement I do believe is this
by Dr. Ashish K. Jha, professor of health policy at the Harvard
School of Public Health, who states, “As much as electronic records
have the potential to provide better care, many are disappointed in
the current technology. The boosters of electronic health records
spent a lot of years overhyping and overselling it.”
Please read the NY Times article.