Are you over the age of 65? Do you
have type 2 diabetes? How many other health conditions (comorbid) do
you have – hypertension, arthritis, retinopathy,
hypercholesterolemia, coronary artery disease, and neuropathy? Now
for the most important question – do you feel that the doctor(s)
you are seeing is listening to you or even care to see that you are
being treated properly?
More people are becoming very
discouraged with their physician and feel that they are being treated
poorly and herded through their appointments like cattle. It is
understandable that the study I am now referring to is so small, but
in many ways is typical of what is happening to the elderly needing
health care today. It is my opinion that this is only going to
become worse as the government intrudes further into health care
decisions to cut cost and manage health care.
Considering that type 2 diabetes has
increased in recent years, and is expected to increase even more in
the coming years, where are the elderly going to find caring
physicians that will help them manage their conditions. Most adults
and especially the elderly have at least one comorbid condition and
almost half have three or more. I admit I am becoming tired of the
platitudes being handed out about developing effective management and
individualized management to reduce each patient's diabetes risk of
complications and lower the economic cost of this disease.
While this is true and what is sorely
needed, many physicians are turning away from the elderly and not
meeting their needs. The study involved 32 patients with type 2
diabetes and at least one other chronic health condition. All
patients were 60 years of age or older and had diabetes for at least
one previous year. The patients were divided into eight focus groups
of 2 to 6 patients each. The interviews centered on the patient's
experiences and opinions about their health care plans for their
diabetes and other chronic conditions. The following link is to a PDF file relating the findings of the study.
Older adults perceived a general
unwillingness from their providers to treat their multiple health
conditions and address their individual preferences for care. Older
adults may require more in-depth communication with their providers
in addition to individualized treatment plans that address their
preferences for comorbidity management. Patients reported -
- A general unwillingness of their providers to treat their diabetes and other chronic conditions.
- Experiences of limited support and empathy from their providers.
- Some felt that their providers were insensitive to their remaining years of life because of their older age.
- Patients felt that their preferences for care were not considered by their provider.
- Patients felt their care was not tailored to their individual needs and medical history.
The patient population in this study
was extremely homogenous, as all the patients were white, highly
educated, and community dwelling. These patients also had good
glycemic control, which may have affected some of their responses.
The responses obtained from the patients in this study point to a
"disconnect" between patients with these conditions and
their providers.
The authors stated that future research
should aim to incorporate data from physician-patient pairs to assess
communication properly from both sides. Effective patient-provider
communication and shared decision-making have been shown to not only
improve patient satisfaction, but also increase adherence to
treatment plans and improve health outcomes.
For those of us with diabetes, we need
to be aware of the above to measure our own satisfaction and help us
determine if we need to consider seriously changing doctors. I know
that I have a decision to make in the near future about one of my
doctors.
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